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Legal

Delete your account

Want to stop using Gym DESTINATION? You can have your account and your data deleted. This is how it works.

Draft. This text has not yet been reviewed by a lawyer; anything between [ ] is still to be filled in.

Last updated: [DATE TO BE DECIDED]

How to request it

  1. Send an email to hello@gymdestination.com from the email address you sign in with.
  2. Use the subject: Delete account.
  3. We may ask you to confirm the request, so nobody else can have your account deleted.
  4. You will get a message once your account has been deleted.

If you sign in with Apple or Google, email us from that account's address. If that is not possible, email us anyway: we will then ask you to show in another way that the account is yours.

What we delete

  • Your account, profile and settings.
  • Your workouts, plans, records, ranks, badges and streak.
  • Your food log.
  • Health data such as weight, sleep, recovery and injuries.
  • Connections with Garmin, Fitbit, Oura and WHOOP: we stop fetching data and revoke our access.

What we keep for a while

  • Invoices and payment data: seven years, because Dutch law requires it.
  • Backups: your data disappears from them within [PERIOD TO BE DECIDED].
  • The deletion request itself, as proof that we carried it out: [PERIOD TO BE DECIDED].

How long it takes

We delete your account within [PERIOD TO BE DECIDED] after you confirm the request. Deletion is final: after that we cannot restore anything.

Do you have Premium?

If you pay on our website, your subscription stops when we delete your account. If you pay through the App Store or Google Play, cancel your subscription there as well: deleting your account does not stop a store subscription by itself.

Just removing the app from your phone?

That does not delete your account; your data stays stored. Read more about your data in the privacy policy.